The School values the generally good relations it enjoys with parents and the community. These are based on mutual respect and a willingness to listen to other points of view.

Most concerns are easily resolved informally by discussion with staff at the school; more difficult or complex concerns may take more than one discussion.

The purpose of the complaints procedure is to provide an opportunity to resolve concerns when other attempts have failed.

Westcountry Schools Trust (WeST) has a consistent Complaints Policy and Procedure that applies to all schools. Please read the policy on our page here:
WESTCOUNTRY SCHOOLS TRUST POLICIES