Travel and Tourism
Tourism is one of the world’s biggest industries and contributes around 10% of the UK’s income, supporting around 3.8 million jobs. There is continuous growth within the travel and tourism sector and a diverse range of job opportunities, requiring a wide range of skills. Hotels, airlines, destinations, attractions, transportation, cruises, events, activity providers, shopping centres, tourist services, travel agents, tour operators and many others together form together a huge industry. Tourism is a truly global industry with endless opportunities.
Key Stage 5
The Edexcel BTEC National qualification includes three mandatory units covering the following content areas.
- The travel and tourism industry – the travel and tourism industry in the UK is growing and is of major importance to the economy. Students will develop the skills needed to examine, interpret and analyse a variety of statistics that measure the importance of tourism to the UK.
- Different types of destinations and their importance – Students will investigate the features and appeal of global destinations.
- Customer service – Students will explore and apply ways of managing internal and external customer experience to support organisational success and develop their customer service skills.
Students also select one optional unit to support their progression to travel and tourism and other courses in higher education.
In addition to the travel and tourism sector-specific content, the requirements of the qualification will mean that students develop transferable skills, which are highly regarded by higher education providers and employers. The qualification will give students transferable knowledge, understanding and broad skills such as communicating and presenting ideas.